Last Updated: November 12, 2025

Creative Path (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, enroll in programs, or communicate with our team.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, fill out a form, request a quote, schedule an appointment, or interact with our customer service team.

Personal Information

We may collect:

• Name

• Phone number

• Email address

• Home or work address (for mobile service)

• Insurance information (if applicable)

• Vehicle details (make, model, year)

• Photos of windshield damage

• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on our site

• Cookies and tracking data

Communication Information

If you contact us by phone, text, or email, we may collect:

• Call logs or voicemail recordings

• Text message history

• Email communications

2. How We Use Your Information

We use your information to:

• Provide and manage windshield repair or related services

• Schedule, confirm, or modify appointments

• Enroll you in service plans, memberships, or loyalty programs

• Process payments and insurance claims

• Communicate service updates or reminders

• Improve our website and customer experience

• Provide customer support

• Send promotional offers or service-related messaging (you may opt out anytime)

• Prevent fraudulent activity or ensure website security

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service Providers

Trusted third parties that help us:

• Process payments

• Manage scheduling platforms

• Host our website

• Provide customer communication services

Insurance Companies

If you request claim assistance, we may share necessary details with your insurer.

Business Partners

For enrollment in partnered programs or fleet service accounts.

Legal Requirements

We may disclose information if required to:

• Comply with the law

• Respond to legal requests

• Protect the safety of customers, employees, or the company

4. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and tracking technologies to improve service quality and user experience.
You can control cookie settings through your browser.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information.
While no system is 100% secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal data we have about you

• Update or correct your information

• Request deletion of your data

• Opt out of promotional communications

• Limit or control cookie use

You may contact us to exercise these rights.

7. Data Retention

We keep your information only as long as necessary to:

• Provide the services you request

• Comply with legal obligations

• Maintain business records

8. Children’s Privacy

Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Creative Path
Email: contact@creativepath-fl.com
Address: 500 Winderley Place Maitland Florida 32751